Mimi303 Privacy Policy – Personal Data Protection

Welcome to the Privacy Policy mimi303. At mimi303, we treat the protection of your personal data as a non-negotiable priority. This Privacy Policy transparently explains how the mimi303 platform collects, processes, stores, and safeguards your personal information every time you use the mimi303.my website.

This Privacy Policy applies to all mimi303 users and registered members in Malaysia. It covers all your interactions with our platform — including browsing the website, registering an account, making deposits via Touch 'n Go eWallet or DuitNow, playing slots, live casino, roulette, sports betting or e-sports, and when contacting our support team.

By using the mimi303 platform, you agree to this Privacy Policy. If you do not agree with any part of this policy, you are advised to discontinue use of mimi303's services. For information on your rights and responsibilities when using the platform, please also refer to Terms & Conditions mimi303.

Mimi303 collects various types of information depending on how you interact with our platform. Below is a full breakdown of the data categories we collect:

Mimi303 no collect sensitive information such as your biometric data, medical records, or religious details. We only collect data that is strictly necessary for platform operations and legal compliance.

Mimi303 uses collected personal information solely for legitimate and transparent purposes. We will not use your data beyond the scope outlined below without first obtaining your additional consent.

• Registration & Account Management: Processes new membership applications, verifies your identity through the KYC process, and manages your mimi303 account on an ongoing basis.
• Transaction Processing: Facilitates deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX, and processes withdrawals to your Malaysian bank account.
• Service Provision: Gives you access to all games on the mimi303 platform, including slots, live casino, roulette, lottery, Sports Betting on the Malaysia Super League and EPL, and e-sports.
• Service Communications: Sends you important notices about your account, transaction confirmations, security alerts and policy updates that affect your rights.
• Promotions & Offers: Keeps you informed about mimi303 bonuses, the latest promotions and exclusive offers — only if you have opted in to receive marketing communications from us.
• Security & Fraud: To detect and prevent fraudulent activity, money laundering, multiple-account abuse, and other security threats that could compromise the platform or other members.
• Legal Compliance: Fulfils mimi303's obligations under applicable Malaysian law, including PDPA 2010, anti-money laundering (AML) requirements, and directives from the relevant authorities.
• Platform Improvements: Analyses usage patterns in aggregate and anonymised form to improve the user experience, website performance, and mimi303's services as a whole.

Mimi303 does not sell, rent or trade your personal data to any third party for commercial purposes. However, there are limited situations in which mimi303 may need to share certain data with specific parties:

• Payment Service Providers: Authorised payment processors such as FPX, DuitNow, and Malaysian digital wallet providers to facilitate your financial transactions. They only receive the data necessary to process your payment.
• Game Providers: Licensed game software providers supplying slots, live casino and roulette on the mimi303 platform. Data sharing is limited to the game session information required for technical integration.
• Enforcement Authority: Malaysian government agencies, the police, or courts where a valid legal order requires the disclosure of such data. mimi303 will fully comply with instructions from the relevant authorities.
• Auditors & Professional Advisors: Audit firms, lawyers, or consultants bound by professional confidentiality obligations who only access the minimum data necessary for their work.
• Identity Verification: Recognised third-party KYC verification services used to confirm the identity of new mimi303 members in line with anti-money laundering compliance requirements.

In all of the data-sharing cases above, mimi303 ensures that the relevant third parties are bound by strict data protection agreements and may only use your information for the specified purposes.

Protecting your personal data is a core responsibility at mimi303. We continually invest in security infrastructure to ensure your information remains protected against unauthorised access, modification or disclosure.

• 256-bit SSL Encryption: All communications between your browser and mimi303's servers are protected by industry-standard 256-bit TLS/SSL encryption, ensuring your data cannot be intercepted in transit.
• Database Encryption: Sensitive information such as bank account numbers and financial details is stored in encrypted format within mimi303's database — unreadable even to internal staff without the appropriate authorisation.
• Two-Factor Authentication (2FA): mimi303 offers an extra layer of security through two-factor authentication for account access, reducing the risk of unauthorised access even if your password is compromised.
• Regular Security Audits: The mimi303 platform undergoes regular security audits and penetration testing by independent cybersecurity experts to identify and address any vulnerabilities.
• Staff Access Controls: Access to members' personal data is restricted to mimi303 staff who require it to carry out their duties, and every access is logged for audit purposes.
• Incident Response Plan: mimi303 has a clear incident response procedure in place. In the event of a data breach affecting your information, we are committed to notifying you and the relevant authorities within the timeframe required by law.

As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by mimi303:

To exercise any of the rights above, contact the mimi303 Privacy team at support@mimi303.my by clearly stating your request. We may require identity verification before processing any data-related requests.

The mimi303.my website uses cookies and similar tracking technologies to enhance your browsing experience, analyse website performance, and deliver relevant content. The following are the types of cookies used:

• Essential Cookies: Required for core mimi303 platform functions such as login, session management and security. These cookies cannot be disabled as they are essential to the website's operation.
• Functional Cookies: Remembers your preferences such as language, account settings, and game choices so you don't need to reconfigure them every time you visit mimi303.
• Analytics Cookies: Helps mimi303 understand how users interact with our website. This information is collected in aggregate and anonymised form for platform improvement purposes.
• Marketing Cookies: Used to display relevant mimi303 promotions and advertisements to you. You may decline these cookies without affecting the platform's core functionality.

You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect some functionality on the mimi303 platform.

Mimi303 retains your personal data only for as long as necessary to fulfil the purposes set out in this Privacy Policy, or as required by applicable Malaysian law.

Once the retention period expires, mimi303 will securely delete or anonymise the relevant data so it can no longer be linked to you.

The mimi303 platform may contain links to websites belonging to our game providers or service partners. Please note that once you leave mimi303.my and visit a third-party site, mimi303's Privacy Policy no still applicable.

Mimi303 is not responsible for the privacy practices or content of those third-party websites. We encourage you to read the privacy policy of each website you visit independently of mimi303.

Mimi303 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, Malaysian legal requirements, or service improvements. Whenever an amendment is made, the "Last Updated" date at the top of this page will be revised accordingly.

For material amendments — such as changes to how we share data or new rights granted to you — mimi303 will endeavour to notify you via email or an in-platform notice at least 14 Days before the amendment takes effect.

Your continued use of the mimi303 platform after the amendment's effective date will be taken as your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how mimi303 protects your privacy.

If you have any questions, concerns, or requests regarding mimi303's Privacy Policy or the handling of your personal data, our Privacy team is ready to assist through the following channels:

• Live Chat: Available 24/7 directly at mimi303.my — the fastest way to get an immediate response.
• Privacy Email: support@mimi303.my — for official requests relating to data access, correction or deletion. Include "Privacy Request" in your email subject line.

All privacy-related requests will be processed within 14 working days. For more complex cases, mimi303 will keep you informed of the case progress within the same timeframe and provide a realistic estimated resolution time.

For more information on responsible gaming at mimi303, please visit the Responsible Gaming us.